Welcome to Terri Reynolds Coaching & Strategy.

Your privacy is important. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit this website, download a resource, subscribe to emails, book a call, purchase a service, or otherwise interact with this business.

By using this website, you agree to the terms of this Privacy Policy.

Who We Are

Business Name: Terri Reynolds Coaching & Strategy

Email: [email protected]

Website: https://info5101215.wixsite.com/terri-reynolds-coach

Location: United Kingdom

Terri Reynolds Coaching & Strategy provides coaching, training, business strategy support, digital resources, and educational content, including the Wanderlust Diaries podcast.

What Information We Collect

We may collect and process the following information:

Information You Provide

When you:

●       Download a free resource

●       Subscribe to our newsletter

●       Complete a contact form

●       Book a discovery call

●       Purchase a service or programme

●       Join a workshop or event

We may collect:

●       Name

●       Email address

●       Phone number

●       Business name (where applicable)

●       Information you provide in forms, questionnaires, or coaching applications

Information Collected Automatically

When you visit this website, we may automatically collect:

●       IP address

●       Browser type

●       Device information

●       Pages visited

●       Time spent on the website

●       Referral source

This information helps improve the website experience and understand visitor behaviour.

How We Use Your Information

Your information may be used to:

●       Deliver requested resources and services

●       Respond to enquiries

●       Provide coaching, training, and support

●       Send newsletters, updates, and marketing communications

●       Process bookings and payments

●       Improve our website, content, and services

●       Comply with legal obligations

We will only use your information where we have a lawful basis to do so.

Lawful Basis for Processing

Under UK GDPR, we process your information based on one or more of the following:

Consent

When you:

●       Subscribe to our email list

●       Download a free resource

●       Opt into marketing communications

Contract

When you:

●       Purchase a coaching programme

●       Book a paid service

●       Enter into a client agreement

Legitimate Interest

To:

●       Improve our services

●       Communicate with prospective clients

●       Manage business operations effectively

Email Marketing

If you subscribe to our mailing list, you may receive:

●       Travel coaching tips

●       Leadership and communication insights

●       Business strategy content

●       Podcast updates

●       Information about products, services, workshops, and events

You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.

Coaching Confidentiality

Information shared during coaching sessions is treated as confidential.

However, confidentiality may be limited where disclosure is required by law or where there is a serious risk of harm to yourself or others.

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store or have access to your full payment card details.

Please refer to the privacy policies of the payment provider you use for further information.

Third-Party Services

We may use trusted third-party providers to support our business operations, including:

●       Email marketing platforms

●       Website hosting providers

●       Online booking systems

●       Payment processors

●       Analytics services

These providers only process information necessary to perform their services and are required to protect your information.

Cookies

This website may use cookies and similar technologies to:

●       Improve website performance

●       Analyse visitor behaviour

●       Enhance user experience

●       Remember user preferences

You can manage or disable cookies through your browser settings.

For more information, please see our Cookie Policy.

How Long We Keep Your Information

We retain information only for as long as necessary.

Typical retention periods include:

Type of Information

Retention Period

Email subscribers

Until unsubscribed

Client records

Up to 6 years

Enquiries

Up to 12 months

Financial records

As required by UK law

Your Rights

Under UK data protection legislation, you have the right to:

●       Access your personal data

●       Request correction of inaccurate information

●       Request deletion of your information

●       Restrict or object to processing

●       Withdraw consent at any time

●       Request data portability

●       Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.

Data Security

Reasonable technical and organisational measures are in place to protect your personal information from:

●       Unauthorised access

●       Loss

●       Misuse

●       Alteration

●       Disclosure

While no online system can guarantee absolute security, we take appropriate steps to safeguard your information.

External Links

This website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing personal information.

Children's Privacy

Our services are intended for adults aged 18 and over.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business practices, or services.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Terri Reynolds Coaching & Strategy

Email: [email protected]

Website: https://info5101215.wixsite.com/terri-reynolds-coach

United Kingdom

Information Commissioner's Office (ICO)

If you are unhappy with how your information has been handled, you have the right to complain to the UK Information Commissioner's Office: Information Commissioner's Office (ICO)

Terri Reynolds Coaching & Strategy is committed to protecting your privacy and handling your personal information with transparency, integrity, and care.